Collection and Use of Personal Information.
Personal information is data that can be used to uniquely identify or contact a single person.
Here are some examples of the types of personal information Pharmexa.co.nz may collect and how we may use it.
What personal information we collect
When you register at Pharmexa.co.nz, purchase a product, or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and credit card information. When you share your content with family and friends using Pharmexa.co.nz products, send gift certificates and products, or invite others to join you on Pharmexa.co.nz forums, Pharmexa.co.nz may collect the information you provide about those people such as name, mailing address, email address, and phone number.
How we use your personal information
The personal information we collect allows us to keep you posted on Pharmexa.co.nz latest product announcements, product recalls, and upcoming events. It also helps us to improve our services, content, and advertising. If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences.
We also use personal information to help us develop, deliver, and improve our products, services, content, and advertising. From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Pharmexa.co.nz, you may not opt out of receiving these communications.
We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Pharmexa.co.nz products, services, and customer communications.
If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs.
Cookies and Other Technologies
As is true of most websites, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and click stream data.
We use this information to understand and analyse trends, to administer the site, to learn about user behaviour on the site, and to gather demographic information about our user base as a whole. Pharmexa.co.nz may use this information in our marketing and advertising services.
In some of our email messages, we use a “click-through URL” linked to content on the Pharmexa.co.nz website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we belive may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here.
You can Opt-out of targeted advertising by following the links:
Facebook – Google – Adroll.
You can opt out of our email marketing by clicking the ‘unsubscribe’ link in the footer of any of our emails or send us an email to email@example.com.
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.
Disclosure to Third Parties
At times Pharmexa.co.nz may make certain personal information available to strategic partners that work with Pharmexa.co.nz to provide products and services, or that help Pharmexa.co.nz market to customers.
Protection of Personal Information
Pharmexa.co.nz takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.
Pharmexa.co.nz online services such as the Pharmexa.co.nz Online Store use Secure Sockets Layer (SSL) encryption on all web pages where personal information is collected. To make purchases from these services, you must use an SSL-enabled browser such as Safari, Chrome, Firefox, or Internet Explorer. Doing so protects the confidentiality of your personal information while it’s transmitted over the Internet.
When you use some Pharmexa.co.nz products, services, or applications or post on a Pharmexa.co.nz forum, chat room, or social networking service, the personal information you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.
Integrity and Retention of Personal Information
Access to Your Personal Information
You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account at www.Pharmexa.co.nz. For other personal information, we make good faith efforts to provide you with access so you can request that we correct the data if it is inaccurate or delete the data if Pharmexa.co.nz is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made to the regional Privacy email addresses.
Pharmexa.co.nz Commitment to Your Privacy
To make sure your personal information is secure, we communicate our privacy and security guidelines to Pharmexa.co.nz employees and strictly enforce privacy safeguards within the company.
We are happy to return or exchange any product*† returned within 7 days of purchase, as long as it is returned in its original state, unused and in original packaging. Please note that proof of purchase is required. Please note any purchases made in our outlet store are subject to a specific returns policy; see outlet returns policy below†
All items must be sent directly to us at:
24 Red Beach Road , Red Beach , Auckland 9302
Returns freight cost are customer’s expense.
Returns and/or exchanges for products ordered or change of mind returns will be at the cost of the customer (see Shipping Charges below). This includes courier/postage fees for return products and courier/postage fees for parts sent from us as an exchange (this condition does not apply to faulty products). Please note that we do not offer refunds.
Our shipping charges are subsidized, If you have changed your mind about a purchase, we have the right to:
– Deduct Credit card fees and administration fees (if any)
– Packaging Fee, this fee is paid to the courier to accept large items . Those fees will not be
– Courier charges, we will return the full cost of the freight (true cost). This also applies to orders over the value of $100 where shipping has been fully subsidized.
Please note we do not exchange or accept products purchased on special or that are end of line, so we ask that you choose carefully.
The cost of shipping the product back to us will be at your cost